Improving access to medical and return-to-work information to promote case resolution Keeping employees working on full, transitional or modified duty Avoiding “medicalization” of non-medical issues Ensuring timely referrals to nurse case managers, vocational counselors and medical providers, as warranted Accurately tracking results based on risk indicators, case specifics and services provided Reducing rates of absence and long-term disability to promote retention and productivity Supporting enterprise-wide, scalable injury prevention and management systems